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zakiyahk60290092
zakiyahk60290092
Participant
March 13, 2017
Question

I'm unable to reduce the size of PDF

  • March 13, 2017
  • 1 reply
  • 1669 views

I open my file, go to save as click on reduced file size to make compatible with 8 or higher, I get the error message:

"an error was encountered while processing images"

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
March 13, 2017

Hi zakiyahk60290092,

Could you please confirm the original file format? Right Click on document> Check Document properties.

And what is the version of Adobe Acrobat that you are working on? as I see you have subscription for Adobe Acrobat Pro DC.

As mentioned above to make the file size compatible with 8 or higher, I assume you have an older version of Adobe Acrobat installed.

  • Launch Acrobat> Help> About Adobe Acrobat.
  • Also, Check for update under> Help (install the latest update if it is pending)
  • Try again.

Regards,

Akanchha

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