I need cancel and a refund of my CC subscription.

Forum|Forum|11 years ago
December 15, 2014
2 replies
538 views

Thank you

This topic has been closed for replies.

Srishti Adlakha

Adobe Employee

Hi ewwatson,

Since your Acrobat professional Subscription was in the 30 days retunr period, I have canceled this one for you.

Also I have created the refund for you.

The money should be back in your account in next 3-5 business days.

Let me know if you have any further query.

P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.

Regards

Srishti A

E

Emma_Gannon

Participant

Hi there, i too would wish to cancel my subscription but cannot get through to customer care via the phone. i was wondering could you do it for me. My email address/Account is emma-gannon@hotmail.com.

Regards,

Emma Gannon

Srishti Adlakha

Adobe Employee

Hi Emma,

I will check and will update you ASAP.

Regards

Srishti A

Srishti Adlakha

Adobe Employee

Hi ewwatson,

Let me know the email address on which you have Creative cloud subscription and I will look into it for you.

Regards

Srishti A

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