I need cancel and a refund of my CC subscription.

6 replies
551 views
Translate

Thank you

This topic is closed to new replies. Start a new post to keep the conversation going.

Srishti Adlakha

Adobe Employee

Hi ewwatson,

Since your Acrobat professional Subscription was in the 30 days retunr period, I have canceled this one for you.

Also I have created the refund for you.

The money should be back in your account in next 3-5 business days.

Let me know if you have any further query.

P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.

Regards

Srishti A

Translate

E

Emma_Gannon

Participant

Hi there, i too would wish to cancel my subscription but cannot get through to customer care via the phone. i was wondering could you do it for me. My email address/Account is emma-gannon@hotmail.com.

Regards,

Emma Gannon

Translate

Srishti Adlakha

Adobe Employee

Hi Emma,

I will check and will update you ASAP.

Regards

Srishti A

Translate

Srishti Adlakha

Adobe Employee

Hi ewwatson,

Let me know the email address on which you have Creative cloud subscription and I will look into it for you.

Regards

Srishti A

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.