I need help. Esign

@USAPM Even if you don't think you have an Adobe account with  [personal information removed by moderator] , Adobe Sign might have created a basic profile for that email when the document was sent to it for signing, or it's detecting a conflict with an existing Adobe ID that uses a similar email or is somehow linked to your primary account  [personal information removed by moderator] . The "you must sign in as  [personal information removed by moderator] " message is Adobe's security measure to ensure the correct person is signing the document.
• Clear Browser Cache and Cookies first then check for an Existing Adobe Account  [personal information removed by moderator]:

• Go to the Adobe account login page: https://account.adobe.com

• Enter  [personal information removed by moderator]  as the email address.

• If prompted for a password, try clicking "Forgot password?" Even if you never set one, this process often allows you to create one or confirm if an account exists. Follow the instructions to reset or set a password.

• If it says "We couldn't find an account with that email address," then an active Adobe ID might not exist for that specific email, but the signing process still requires validation.