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NYULMC
Participant
January 26, 2015
Answered

I need to cancel my membership

how do i do that?

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    Sara_ForsbergCorrect answer
    Inspiring
    January 26, 2015

    Hi NYULMC,

    Please see Cancel your membership or subscription | Acrobat, Acrobat.com online services.

    If you need additional assistance, please let us know.


    Best,

    Sara

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    7 replies

    Sara_ForsbergCorrect answer
    Inspiring
    January 26, 2015

    Hi NYULMC,

    Please see Cancel your membership or subscription | Acrobat, Acrobat.com online services.

    If you need additional assistance, please let us know.


    Best,

    Sara

    Translate
    NYULMCAuthor
    Participant
    January 26, 2015

    Sara,

    I tried that but it does not work. It takes me to my communication options and this is how I ended up to you.

    Could you please help me with this.

    Thanks

    Maola

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    Sara_Forsberg
    Inspiring
    January 26, 2015

    Hi Maola,

    I've just checked your account. As you have an Acrobat Pro subscription, I'm not able to cancel that for you. (I would if I could!). Please Contact Customer Care. Choose Acrobat from the product menu, and then click Membership, Account Payment. Click the blue "Still Need Help?" button at the bottom of the page to find both phone and chat options. A quick call or chat with Customer Care should take care of things!

    Best,

    Sara

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