Skip to main content
royag42094365
Participant
June 10, 2015
Answered

I need to cancel my plan, please help me?

  • June 10, 2015
  • 3 replies
  • 1153 views

I want to cancel my plan, since i dont want to be charged every month. please cancel it.

    This topic has been closed for replies.
    Correct answer AadeshSingh

    Hi Roya,

    Please follow the steps in this KB doc. Cancel your membership or subscription | Acrobat, Document Cloud PDF services to initiate a chat or call with customer care representative in order to cancel te subscripting.

    Regards,

    Aadesh

    3 replies

    October 6, 2018

    I want to cancel my plan, since i dont want to be charged caused it didn't work or convert  please cancel it

    AkanchhaS8194121
    Legend
    October 8, 2018

    Hey Odisgammon,

    We have looked into your account information and found that you have managed to cancel the subscription of Adobe Export PDF.

    Let us know if you need any further assistance from our side.

    -Akanchha

    pwillener
    Legend
    June 11, 2015

    [topic moved to Document Cloud PDF Services forum]

    AadeshSingh
    Participating Frequently
    June 10, 2015

    Hi Roya,

    Can you please specify the product for which you want to cancel the subscription?

    Link to cancel subscription for Acrobat : Cancel your membership or subscription | Acrobat, Document Cloud PDF services

    Link to cancel subscription for Creative Cloud : Cancel your Creative Cloud membership.

    Regards,

    Aadesh

    royag42094365
    Participant
    June 10, 2015

    Hello,

    I want to

    this is the, Acrobat Pro DC subscription (one-year)‎ produce which i want

    to cancel.

    I hope you can help me.

    Roya

    On Wed, Jun 10, 2015 at 4:10 PM, aadeshs76610910 <forums_noreply@adobe.com>

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    June 10, 2015

    Hi Roya,

    Please follow the steps in this KB doc. Cancel your membership or subscription | Acrobat, Document Cloud PDF services to initiate a chat or call with customer care representative in order to cancel te subscripting.

    Regards,

    Aadesh