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K
kellim98545437
Participant
June 16, 2017
Question

I need to know how many individual people viewed a file not how many times the link is clicked

  • June 16, 2017
  • 1 reply
  • 2648 views

I can see how many times a file has been viewed, but I need to know how many individual people viewed the file. I don't need to the number of link clinks rather the number of people clicks. For example one person may click on the link multiple times which skews my number. How can I see this?

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    June 18, 2017

    Hi Kellim98545437,

    When you send a personalized invitation to specific individuals, Send & Track tracks when those individuals preview or download the file. If you share an anonymous link, however, Send & Track doesn't track who previews or downloads the file. You will simply see a total number of previews or downloads.

    Cloud you confirm what type of link you have shared, whether it was personalized ling or anonymous?

    For detailed description you may go through the help document and see "View Tracking Information" Using Adobe Send & Track

    Hope this will help.

    Regards,

    Akanchha

    K
    kellim98545437Author
    Participant
    June 19, 2017

    I sent a personal invitation, but it showed me and notified me of each person that opened the file. I don’t want a notification, I just need to know the total of how many individual people opened the file. I plan to send out the email to 300 individuals. I don’t need to be notified of each person that opens it or even know who opens it. I just want to know that X number of the 300 people opened it.

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