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garchiba
garchiba
Participant
Feb 7, 2015 10:49 PM UTC
Question

I paid for Ability to convert PDFs but it doesn't work

So what gives.  It just keeps asking me to sign-up again for the same service I just paid for.

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    1 reply

    Sara_Forsberg
    Inspiring
    Feb 10, 2015 8:56 PM UTC

    Hi garchiba,

    Are you still having trouble logging in to your account? I've checked on this end, and all seems to be in order. It can take 24-48 hours for an order to process fully, so that is likely what the delay was in your case.


    Best,

    Sara

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