I Paid for the 1.99/mo converter from pdf to word, power point, etc. last week on PC. But after one convert which worked perfectly, it will not let me convert this document to word.

3 replies
730 views
Translate

I would really appreciate the help, I have this letter to send that is urgent!!! I love this product and would hate to leave it

[Moderator: Moved to Document Cloud PDF services froum.]

This topic is closed to new replies. Start a new post to keep the conversation going.

Claudio González

Legend

Could you please explain in detail what you mean by "it will not let me convert"? Knowing the versions of your OS and program(s) involved would also be useful.

Translate

F

fletcherm44218425Author

Participant

It would re-direct me to the page where you purchase what package you need for the program to convert the document on windows 8.

It is the most recently updated version of adobe reader btw

Translate

Claudio González

Legend

You can try going to https://cloud.acrobat.com/ and log in with your AdobeID (the same one you used to subscribe to the service) and then you should be able to upload your PDF file and start the conversion.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.