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D
ddierickx
Participant
May 29, 2014
Answered

I paid for the ability to convert PDF, but it's not allowing me to do so.

  • May 29, 2014
  • 1 reply
  • 461 views

I paid for the ability to convert PDF, but it's not allowing me to do so.

    This topic has been closed for replies.
    Correct answer pranavj

    Hi Dean,

    I checked your account status with your email address xxxxxxckx@xxxxx.com however, i have found that you have not finished your order.

    Your order was not complete and hence you are not able to use this service. I would request you kindly contact our helpdesk http://helpx.adobe.com/contact.html

    Regards,

    ~Pranav

    1 reply

    pranavj
    Adobe Employee
    pranavjCorrect answer
    Adobe Employee
    May 30, 2014

    Hi Dean,

    I checked your account status with your email address xxxxxxckx@xxxxx.com however, i have found that you have not finished your order.

    Your order was not complete and hence you are not able to use this service. I would request you kindly contact our helpdesk http://helpx.adobe.com/contact.html

    Regards,

    ~Pranav

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