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rosap51255307
rosap51255307
Participant
April 1, 2015
Answered

I paid for the wrong service. What can I do. Can I cancel and get my money back???

  • April 1, 2015
  • 1 reply
  • 407 views

I paid for the wrong service. What can I do. Can I cancel and get my money back???

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi rosap51255307,

    I've checked your account using the email address that you use here in the forums--there are no recent subscription purchases (though it looks like you did subscribe to ExportPDF back in January). What service did you want to cancel?

    You can cancel yourself using the instructions in this document: Cancel your membership or subscription | Acrobat, Acrobat.com online services (but please note that Adobe only offers refunds for cancelations that occur within the first 30 days of subscription).


    Best,

    Sara

    1 reply

    S
    Sara_ForsbergCorrect answer
    Inspiring
    April 1, 2015

    Hi rosap51255307,

    I've checked your account using the email address that you use here in the forums--there are no recent subscription purchases (though it looks like you did subscribe to ExportPDF back in January). What service did you want to cancel?

    You can cancel yourself using the instructions in this document: Cancel your membership or subscription | Acrobat, Acrobat.com online services (but please note that Adobe only offers refunds for cancelations that occur within the first 30 days of subscription).


    Best,

    Sara

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