I pay monthly for the cloud. I am trying to get the Adobe XI so I can make a fillable form. It won't open on my computer. Please help.

Forum|Forum|11 years ago
December 16, 2014
1 reply
329 views

I am a cloud customer and pay for the service monthly. I am trying to create a fillable form. No luck. The Adobe XI won't open. I need some help. Thanks

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S

Sara_Forsberg

Inspiring

Hi Olivia,

What happens when you try to open Acrobat?

I checked your account; it looks like there may have been a hangup with the order processing. Please Contact Customer Care so that an agent can help you get that straightened out. I suspect that may be why you're unable to open Acrobat.

Best,

Sara

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