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nginory
Participant
December 10, 2014
Question

I payed by a mistake, a new suscription to Adobe PDF convert, and after I payed my original suscription that was canceled in this moment. So, I payed twice, the first 24€ and the second 19€. I need you get me back my money. Thanks.

  • December 10, 2014
  • 1 reply
  • 543 views

I payed by a mistake, a news suscription of my Adobe PDF converter, 24€, and after that I payed again for my old suscription that was canceles few days before, 19€.  So, I payed twice for the same suscription.  I ask you, please, get back my money.

Fernando José Hernández Nodarse

This topic has been closed for replies.

1 reply

Inspiring
December 10, 2014

Hi Fernando,

I see that you actually have three ExportPDF subscriptions. I will cancel the two most recent, and you will receive a full refund for each.


Best,

Sara

nginory
nginoryAuthor
Participant
December 10, 2014

Thanks, Sara, for your atention.

Fernando

2014-12-10 2:58 GMT+01:00 Sara.Forsberg <forums_noreply@adobe.com>:

I payed by a mistake, a new suscription to Adobe PDF convert, and

after I payed my original suscription that was canceled in this moment. So,

I payed twice, the first 24€ and the second 19€. I need you get me back my

money. Thanks. created by Sara.Forsberg

<https://forums.adobe.com/people/Sara.Forsberg> in *Adobe Acrobat.com

Services* - View the full discussion

<https://forums.adobe.com/message/7001009#7001009>

Inspiring
December 10, 2014

You're welcome. I've canceled two of your subscriptions. You should see that refund in your account in 5-7 business days

Best,

Sara