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victorgren
Participant
Nov 20, 2014 9:40 PM UTC
Question

i purchase on line already and i cant use yet

i purchase on line already and i cant use yet

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    4 replies

    Sara_Forsberg
    Inspiring
    Nov 20, 2014 11:14 PM UTC

    Hi victorgren,

    I've checked your account; your Acrobat Pro subscription is still pending. It can take up to 24 hours for an order to complete in Adobe's systems. Once it does, you should be able to download, install, and log in to Acrobat.

    Please let us know if we can be of further assistance.


    Best,

    Sara

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    victorgrenAuthor
    Participant
    Nov 20, 2014 11:44 PM UTC

    can it be before 24 hours?

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    Sara_Forsberg
    Inspiring
    Nov 21, 2014 12:29 AM UTC

    It likely will be earlier than that--but I can't do anything to push it through. I'll keep an eye on it and ping you when I see that it's processed.

    Sara

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