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V
victorgren
Participant
November 20, 2014
Question

i purchase on line already and i cant use yet

  • November 20, 2014
  • 1 reply
  • 488 views

i purchase on line already and i cant use yet

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    November 20, 2014

    Hi victorgren,

    I've checked your account; your Acrobat Pro subscription is still pending. It can take up to 24 hours for an order to complete in Adobe's systems. Once it does, you should be able to download, install, and log in to Acrobat.

    Please let us know if we can be of further assistance.


    Best,

    Sara

    V
    victorgrenAuthor
    Participant
    November 20, 2014

    can it be before 24 hours?

    S
    Sara_Forsberg
    Inspiring
    November 21, 2014

    It likely will be earlier than that--but I can't do anything to push it through. I'll keep an eye on it and ping you when I see that it's processed.

    Sara

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