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peggyb50904266
Participant
March 20, 2015
Answered

I purchased an $89.99 pack 2 days ago thinking I could use this to edit PDFs. How do I edit PDF document using this package?

  • March 20, 2015
  • 1 reply
  • 709 views

I purchased an 89.99 Acrobat pack but can't figure out how to edit PDF's which is the reason I made the purchase. How do I edit with this software?

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Correct answer Sara_Forsberg

Hi peggyb50904266,

I'm sorry for the confusion: Adobe PDF Pack allows you to create and combine PDF files, but not edit them. To do that, you need to use Acrobat. If you'd like, we can switch your PDF Pack subscription for an Acrobat Pro or Standard subscription.

Best,

Sara

1 reply

Sara_ForsbergCorrect answer
Inspiring
March 20, 2015

Hi peggyb50904266,

I'm sorry for the confusion: Adobe PDF Pack allows you to create and combine PDF files, but not edit them. To do that, you need to use Acrobat. If you'd like, we can switch your PDF Pack subscription for an Acrobat Pro or Standard subscription.

Best,

Sara

peggyb50904266
Participant
March 20, 2015

Thank you. May I cancel this subscription and use the month free trial that is offered. When I looked at what the PDF offered I’m sure it indicated PDF editing. Thanks Peggy

Inspiring
March 20, 2015

Hi Peggy,

Yes, I would be happy to cancel that for you and process a full refund. I'll do that right away. And you can download that trial whenever you'd like!

I think it gets a little confusing because we indicate that you can convert PDF files to Word/Excel for editing (in those applications).

Best,

Sara