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Jose Haddad
Participant
December 6, 2014
Question

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

  • December 6, 2014
  • 1 reply
  • 259 views

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

The e-mail address is correct and I've consulted the inbox and the  trashbox without result. And I don't know how to contact the seller Adobe...

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
December 7, 2014

Hi Jose,

After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.


But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.

Best,

Sara

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