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hollyr64363093
Participant
January 24, 2015
Answered

I purchased the PDF Monthly Pack and I cannot open my files on my company software. I click a document and a screen comes up asking me to purchase something. I already have. Also prior to purchasing the PDF Pack I had was able to open my company docu

  • January 24, 2015
  • 2 replies
  • 498 views

I purchased the PDF Monthly Pack and I cannot open my files on my company software. I click a document and a screen comes up asking me to purchase something. I already have. Also prior to purchasing the PDF Pack I  was able to open my company documents. WTF Thank you

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Correct answer Test Screen Name

Did you by any chance also try out Acrobat Pro, have a 30 day trial, and it has now run out? If so, you need to uninstall it.

2 replies

Test Screen NameCorrect answer
Legend
January 24, 2015

Did you by any chance also try out Acrobat Pro, have a 30 day trial, and it has now run out? If so, you need to uninstall it.

hollyr64363093Author
Participant
January 25, 2015

Yes I did, Thank you, Thank you, Thank you  that did the trick

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