I really need someone to help me. I have been trying to figure out how to select a PDF document to convert to a Word doc. When I go to select a PDF file, all that shows up is the WORD docs. does not show ANY of my PDF files... Please help me figure o

Question

I really need someone to help me. I have been trying to figure out how to select a PDF document to convert to a Word doc. When I go to select a PDF file, all that shows up is the WORD docs. does not show ANY of my PDF files... Please help me figure out what is going on? We have it set on auto renewal so I know its not that we haven't renewed this subscription, because we pay automatically.

Sara_Forsberg · Accepted Answer

Hi olivias,It sounds like there may be some confusion on your system about what application should be associated with PDF files. You can reset filename associations by following the steps in these articles (depending on your operating system):How to change the default application for a file type | Macworldhttp://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7Please let us know if you have additional questions.Best,Sara

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