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michaelg40908202
Participant
August 10, 2018
Question

I receive conversion errors when i try to convert word documents to pdf and how can i fix this?

  • August 10, 2018
  • 1 reply
  • 346 views

I receive conversion errors when i try to convert word documents to pdf and how can i fix this?

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    Legend
    October 16, 2018

    Hi Michaelg,

    We are sorry for the delay in response to your query.

    This was an intermittent issue reported with the Document Cloud website. However, the issue should now been resolved with the new interface of of DC web. But if you are still experiencing the same problem, then you may try couple of network troubleshooting suggested in the similar discussion here- Re: Conversion Failure

    If you are working with Adobe Reader DC desktop application, then you may check whether the latest version has been installed or not?

    Release Notes | Adobe Acrobat, Reader

    Regards,

    Akanchha