Skip to main content
kat60
kat60
Participant
May 28, 2015 7:21 PM UTC
Question

I receive this message ( the exception unknown software exception 0x400000015 occured in the application at location 0x006bd2a57 ) when I try to download PDF files

I receive this message ( the exception unknown software exception 0x400000015 occured in the application at location 0x006bd2a57 ) when I try to download PDF files

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Amiable_contributors1587
    Amiable_contributors1587
    Participating Frequently
    May 28, 2015 7:40 PM UTC

    What program are you using to download the files? I assume you're using a browser (Internet Explorer, Firefox, Safari). If so, could you tell us which one?

    Does this happen with other browsers?

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices