I recently downloaded Adobe reader dc... i am trying to open a document on my USB drive.. however the file is not opening. It says "File cannot be found".

Forum|Forum|10 years ago
October 15, 2015
1 reply
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Correct answer Anubha Goel

Hey sam1502,

Let me know what happens if you copy files from the USB drive to your desktop and then open it in Reader.

If the error persists, then try disabling Protected Mode under "Edit > Preferences > Security (Enhanced)" and see if that helps.

Let me know.

Regards,

Anubha

Anubha GoelCorrect answer

Participating Frequently

Hey sam1502,

Let me know what happens if you copy files from the USB drive to your desktop and then open it in Reader.

If the error persists, then try disabling Protected Mode under "Edit > Preferences > Security (Enhanced)" and see if that helps.

Let me know.

Regards,

Anubha

A

Anonymous

It is working after disabling protected mode. Thanks a lot.

Anubha Goel

Participating Frequently

Hi sam1502,

Your welcome.

I'm glad that your issue is resolved

Regards,

Anubha

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