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ekensil
Participant
November 24, 2014
Question

I recently updated my Adobe Reader. After doing that I am unable to download attachments from emails.

  • November 24, 2014
  • 1 reply
  • 596 views

I recently downloaded an update to Adobe Reader.  After doing that I cannot download attachments in my email using Internets Explorer.  If you use Chrome it works.  any ideas?

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    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 24, 2014

    Hi ekensil,

    What happens when you try to download attachments from IE? Do you get an error? Is the problem specific to PDF files, or with any sort Or, is it that you're trying to open those attachments Please see Acrobat Help | Display PDF in browser | Acrobat, Reader XI. Follow the instructions at the top for Internet Explorer, and please let us know whether that fixes the problem.

    (And, let me know if I misunderstood your question.)


    Best,

    Sara

    E
    ekensilAuthor
    Participant
    November 25, 2014

    Yes.  I get an error message that says unable to download attachment.

    The files are PDF files.

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