I signed up for Adobe Acrobat Reader PC and today and would like to cancel my order. I have been trying to cancel it on your website and it is taking me in a loop that I can't get out of. Can you PLEASE help me to cancel my order?

Question

I signed up for Adobe Reader DC today and want to cancel. Your cancellation process is horrible. It is taking me in a closed loop, taking me back to the instructions but not allowing me to cancel. Can you PLEASE help me to cancel this product?

Ellen Lutz

elutz@clean-markets.com

AadeshSingh · Accepted Answer

Hi ellenl71853837,

Please follow this link Contact Customer Care, Sign In using your Adobe ID (under which you have the subscription), click on "Still need help? Contact us" button & initiate a chat with our customer service team.

Regards,

Aadesh

shiptis93429587 · Answer

Hi,Acrobat Reader Dc is a free application that can be downloaded without placing an order.If it is related to any other product kindly refer to the following link to cancel the order : Return, cancel, or exchange an Adobe orderIf that does not help, kindly contact support for the same : Contact Customer CareRegards,Shipti.

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