I signed up to export documents to PDF to e-mail. Now ALL my files, images, photos, etc. are PDF. I want to open them in JPG. What the heck happened. I can't anyway, no how, get back to JPG for my photos. Even if I send from my mobile devices, t

Forum|Forum|11 years ago
November 13, 2014
1 reply
515 views

I need to get my photos back to JPG to send, make collages, etc. I'm sorry I signed up for this. If I cancel, will my photos go back to JPG? Dumb ? I know. I guess I'm screwed..

This topic has been closed for replies.

S

Sara_Forsberg

Inspiring

Hi boxegirl,

Since ExportPDF is an online service, it shouldn't affect any files on your computer. Did you also install Adobe Reader? It sounds to me as though the filename extension association for JPEG files has somehow changed to PDF. What operating system are you on? You can reset the filename extension association, but the steps vary depending on your OS. Please let me know whether you're using Mac OS or Windows (and what version), and I'll try to get you pointed in the right direction.

Best,

Sara

B

BoxergirlAuthor

Participant

I'm using Windows 8.1. I've always had Adobe Reader. I'd like to get my photos back to JPG.

Thanks..

S

Sara_Forsberg

Inspiring

Hi Boxergirl,

Did you happen to install anything else, or make any other changes to your system. I'm flummoxed how signing up for an online service could affect file associations. Here are the steps for resetting file associations on Windows 8.1: http://answers.microsoft.com/en-us/windows/wiki/windows8_1-desktop/windows-81-how-to-set-and-restore-file/16c2e10d-ec99-4fee-8f56-b87c4338e006

Please let me know how it goes.

Best,

Sara

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded