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Participant
January 13, 2015
Question

I signed up to get an important file converted from PDF to Word for editing, must get that done today, why is it not allowing me to convert?

  • January 13, 2015
  • 1 reply
  • 273 views

HELP I need a number to call and walk me through this please

    This topic has been closed for replies.

    1 reply

    Inspiring
    January 13, 2015

    Hi converting to word,

    It can take 24-48 hours for a subscription order to process fully, and it looks as though your order has been held up for payment processing. So, you have a couple of options. If you haven't already, you can start an Acrobat 30-day trial and use it to convert the file (by choosing File > Save as Other > Microsoft Word). Or, since you're on a time crunch, I would be happy to help you get that file converted (if it isn't confidential). Let me know if you'd like me lend a hand that way, and I'll send you my contact info in a private message.


    Best,

    Sara

    Participant
    February 24, 2015

    can I try to do it as file/save/to other/MWord?