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Participant
Aug 23, 2017 1:55 PM UTC
Answered

I subscribe to PDF pack but this was deleted when my laptop had to be re-imaged. How do I get it back?

I subscribe to PDF pack but this was deleted when my laptop had to be re-imaged. How do I get it back?

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H_SpectorCorrect answer
Adobe Employee
Aug 24, 2017 12:05 AM UTC

Hi markb44000575,

It seems that you have been using our services in Adobe Reader.  If so please download Reader DC latest version from https://get.adobe.com/reader/.

You can also use our online services at https://cloud.acrobat.com with your Adobe ID and password in a browser.

Please see more information on how to use PDF Pack at https://helpx.adobe.com/document-cloud/help/using-pdfpack.html

Please let me know if you have any questions.

Thank you.

Hisami

3 replies

H_SpectorCorrect answer
Adobe Employee
Aug 24, 2017 12:05 AM UTC

Hi markb44000575,

It seems that you have been using our services in Adobe Reader.  If so please download Reader DC latest version from https://get.adobe.com/reader/.

You can also use our online services at https://cloud.acrobat.com with your Adobe ID and password in a browser.

Please see more information on how to use PDF Pack at https://helpx.adobe.com/document-cloud/help/using-pdfpack.html

Please let me know if you have any questions.

Thank you.

Hisami

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Participant
Aug 24, 2017 7:13 AM UTC

Hi

I have a company configured laptop that includes Adobe Reader XI but I need to convert PDF's to PPT etc. That is why I pay personally for pack. I dont want to pay again for this.

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Adobe Employee
Aug 24, 2017 2:51 PM UTC

Hi markb44000575,

PDF Pack is a subscription so you do not need to pay again.  You can use this service from Reader DC/11 in any desktop or in a browser.

thank you.

hisami

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