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Participant
August 23, 2017
Answered

I subscribe to PDF pack but this was deleted when my laptop had to be re-imaged. How do I get it back?

  • August 23, 2017
  • 1 reply
  • 789 views

I subscribe to PDF pack but this was deleted when my laptop had to be re-imaged. How do I get it back?

This topic has been closed for replies.
Correct answer H_Spector

Hi markb44000575,

It seems that you have been using our services in Adobe Reader.  If so please download Reader DC latest version from https://get.adobe.com/reader/.

You can also use our online services at https://cloud.acrobat.com with your Adobe ID and password in a browser.

Please see more information on how to use PDF Pack at https://helpx.adobe.com/document-cloud/help/using-pdfpack.html

Please let me know if you have any questions.

Thank you.

Hisami

1 reply

H_SpectorCorrect answer
Adobe Employee
August 24, 2017

Hi markb44000575,

It seems that you have been using our services in Adobe Reader.  If so please download Reader DC latest version from https://get.adobe.com/reader/.

You can also use our online services at https://cloud.acrobat.com with your Adobe ID and password in a browser.

Please see more information on how to use PDF Pack at https://helpx.adobe.com/document-cloud/help/using-pdfpack.html

Please let me know if you have any questions.

Thank you.

Hisami

Participant
August 24, 2017

Hi

I have a company configured laptop that includes Adobe Reader XI but I need to convert PDF's to PPT etc. That is why I pay personally for pack. I dont want to pay again for this.

Adobe Employee
August 24, 2017

Hi markb44000575,

PDF Pack is a subscription so you do not need to pay again.  You can use this service from Reader DC/11 in any desktop or in a browser.

thank you.

hisami