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barbarabsr
barbarabsr
Participant
October 19, 2014
Question

I thought my subscription was paid automatically, but it won't let me use the service all of a sudden.

  • October 19, 2014
  • 1 reply
  • 270 views

Is there a way to contact the provider directly with subscription issues?

I keep getting redirected to the forum.

THANKS!

Barbara

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    October 19, 2014

    Hi barbarabsr,

    I checked your account, and it's up-to-date. If you're still unable to log in, please clear the browser cache and try again. Or, try using a different web browser. And, if you're logging it via Adobe Reader, please make sure that you're using the current version by choosing Help > Check for Updates.

    Please let us know how it goes.


    Best,

    Sara

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