I tried exporting a pdf file to word and it didn't work. I would like to know why asap...

Hi geraldinela,

I'm happy to help. Can you please tell me what the specific error message is? Are you converting from the ExportPDF website, or from within Adobe Reader? How large is the file that you're trying to convert (file size, number of pages, and so on)?

To help solve your problem, we need to have a bit more information. In the meantime, you can try these things:

• Clear the browser cache and try again.
• Use a different web browser (see System requirements | Acrobat.com for a list of supported browsers).
• If you're converting from Adobe Reader, choose Help > Check for Updates to make sure that you're using the most current version.

Please let us know how it goes.

Best,

Sara