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Participant
August 27, 2017
Answered

I've already payed for PDF pack annual plan

  • August 27, 2017
  • 1 reply
  • 456 views

I've already payed for PDF pack annual plan but the verification email address that i wrote was wrong .

Now I've payed with no service

how can I get the service I payed for

best regard

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
August 28, 2017

Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha