I've exported many credit card pdf statements to excel. However there are two months where I just get rubbish returned in the Excel tab and in word. Is this a bug?

Forum|Forum|11 years ago
December 15, 2014
1 reply
385 views

Has anyone taken out the Adobe Export PDF program that converts PDF to word or excel and had the same experience of it failing in certain circumstances?

ExportPDF

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A

Anonymous

Hi chrisvale,

How well a file converts depends largely on the quality of the original file.

Please let me know does it occur with all files or with specific?

Are you trying to access the service via web browser or via Adobe Reader?

If you're using Reader, choose Help > Check for Updates to make sure that you're using the latest version of Reader. You should have Reader 11.0.10.

Regards,

Florence

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