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silviub77500111
Participant
Dec 10, 2015 1:05 PM UTC
Question

I want my money back on a export subscription bought today that doesn't work. How do I proceed?

H I've bought a export to doc subscription and doesn't work I would like my money back asap.

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3 replies

AadeshSingh
AadeshSingh
Participating Frequently
Dec 10, 2015 1:34 PM UTC

Hi silviub77500111,

Please private message me the Adobe ID under which you have made the subscription so that we can help you to get the issue fixed.

Regards,

Aadesh

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silviub77500111Author
Participant
Dec 10, 2015 3:10 PM UTC

Here is my Adobe user silviu.bere@gmail.com. Purchase has been made today via iphone Adobe app (export to file).

Thank you

Silviu

Extreme Cleaning

www.xtreme-cleaning.co.uk

07578612999

07876809207

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AadeshSingh
AadeshSingh
Participating Frequently
Dec 11, 2015 4:06 PM UTC

Hi silviub77500111,

There is no subscription under your Adobe ID.

Regards,
Aadesh

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