i want to cancel

5 replies
548 views
Translate

please help me cancel my subscription. I used it for a month last year....I don't need it now.

This topic is closed to new replies. Start a new post to keep the conversation going.

S

Sara_Forsberg

Inspiring

Hi stacyb,

I've found your ExportPDF subscription that you started January 16 2014, and canceled it for you.

Please let us know if there's anything else we can do for you.

Best,

Sara

Translate

stacyb4829527Author

Participant

Did you bill me for this? I started this a year ago? I guess I didn't know

that you would keep charging me?

Thank you,

Stacy

On Wed, Jan 21, 2015 at 2:18 PM, Sara.Forsberg <forums_noreply@adobe.com>

Translate

S

Sara_Forsberg

Inspiring

Hi Stacy,

The ExportPDF subscription is set to auto renew after twelve months unless you turn off auto renewal. Since you subscribed on the 16th, you would have been charged on Jan 16 this year.

Best,

Sara

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.