I want to cancel my annual ExportPDF subscription. Please let me know how to proceed with this as soon as possible.

Forum|Forum|11 years ago
November 28, 2014
3 replies
1758 views

Please let me know how to cancel my annual ExportPDF subscription immediately - Adobe has made this cancellation process unnecessarily complicated.

This topic has been closed for replies.

Correct answer pwillener

See http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

K

kiran27656970l3i3

Participant

Hello
I just wanted to use this app during free week. But today 1 year subscription fee was automatically paid.
I was shocked because i planned to unsubscribe this app today..

I found your policy that you can give me full refund the fee if I unsubscribe in 14 days.

So I hope you to refund 1 year subscription fee as soon as possible.

My apple ID is xxxx .

Please reply me as soon as possible ..

Thank you very much !!

Meenakshi Negi

Community Manager

Hi kiran27656970l3i3,

Thank you for reaching out.

We have checked your account and do not see any active subscriptions.

For refund-related information, you may contact our billing team at the number provided for your region on the following help page: https://helpx.adobe.com/contact/phone.html.

Thanks,

Meenakshi