I want to cancel my cloud pro signature and I can not, how do I cancel?

Question

Quero cancelar minha assinatura do document cloud pro e nao consigo, como faço para cancelar?

Lauro Santos · Accepted Answer

Clique no link:https://helpx.adobe.com/br/contact/support.html1. Como podemos lhe ajudar?Escolha o produto desejado2. Que tipo de problema você está enfrentando?Escolha a opção desejadaNo popup clique no botão"Mostre-me minhas opções de contato"3. Deseja entrar em contato conosco?Escolha Bate-Papo se estiver ativo (mais rápido)ouEntre em contato pelo telefone exibidoAtendimento de 9 as 17 horas

AkanchhaS8194121 · Answer

Hi Douglasd,

Looking at your account information, I see that the subscription has already been canceled. I believe you have managed to cancel it on your own?

There are two ways you can cancel the subscription-

1- Following the steps suggested in the help document Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services you can cancel the subscription from you Adobe account.

2- Or if there is any trouble, so you can contact to our customer care billing team Contact Customer Care

Thanks,

Akanchha

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