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Participant
Mar 2, 2015 1:06 PM UTC
Answered

I want to cancel my membership and cannot ! I have tried to contact company but its a dead end

I need help to cancel membership?  The directions to follow on the site in help do not work. Help

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Sara_ForsbergCorrect answer
Inspiring
Mar 2, 2015 7:56 PM UTC

Hi hufcar,

Please see this document for instructions: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

If you have a month-to-month Acrobat.com subscription, you can cancel it yourself following the instructions in the "Cancel a month-to-month subscription" section.

If you want to cancel an annual subscription, it's necessary to Contact Customer Care.

Best,

Sara

1 reply

Sara_ForsbergCorrect answer
Inspiring
Mar 2, 2015 7:56 PM UTC

Hi hufcar,

Please see this document for instructions: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

If you have a month-to-month Acrobat.com subscription, you can cancel it yourself following the instructions in the "Cancel a month-to-month subscription" section.

If you want to cancel an annual subscription, it's necessary to Contact Customer Care.

Best,

Sara

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