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qimingq92429956
Participant
October 6, 2018
Answered

I want to cancel my monthly subscription for Adobe PDF Pack

  • October 6, 2018
  • 2 replies
  • 1806 views

I want to cancel my monthly subscription for Adobe PDF Pack, but I do not find any cancel button in my account.

    This topic has been closed for replies.

    2 replies

    AkanchhaS8194121
    Legend
    October 17, 2018

    Hi Qimingq, 

    Through the link shared above, you can refer to the Adobe Contact Support page. And if there is any trouble reaching out to the customer support. Then you may follow the steps suggested below -

    Refer to the link  Contact Customer Care

    1- Select Account issues

    2-

    3- Select the Payments option and then click on "Show me my contact options".

    Let us know if you require any further assistance.

    Regards,

    Akanchha

    paulah81897157
    Participant
    October 28, 2018

    Hello,

    I accidentally forgot to cancel my subscription to Adobe  Acrobat before the test version ran out, now I have to pay half the yearly amount of money. Is there any way around this? I did not intend to keep the subscriptiom and have not used the software since the paid subscription started.

    Kind regards,

    Paula

    AkanchhaS8194121
    Legend
    January 3, 2019

    Hey Paula,

    We are sorry for the delay in reply.

    In such scenario we suggest to contact our customer care billing team. The team will go ahead and look into this further- Contact Customer Care

    -Akanchha

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    October 7, 2018