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Participant
December 2, 2018
Answered

I want to cancel my subscription, and when I followed the steps to cancel, a notice came up saying I had to contact us

  • December 2, 2018
  • 2 replies
  • 483 views

How do I cancel??

This topic has been closed for replies.
Correct answer Adorobat

Hi najaha,

As we have checked the account details using the email address you are logged into the forums, you have subscription for Adobe PDF pack and export pdf. Refer to the steps given in the following link to cancel the subscription: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

If you are still facing issue, please contact support using this link: Contact Customer Care

Let us know if you need any help.

Shivam

2 replies

Adorobat
AdorobatCorrect answer
Participating Frequently
December 5, 2018

Hi najaha,

As we have checked the account details using the email address you are logged into the forums, you have subscription for Adobe PDF pack and export pdf. Refer to the steps given in the following link to cancel the subscription: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

If you are still facing issue, please contact support using this link: Contact Customer Care

Let us know if you need any help.

Shivam

Legend
December 3, 2018

It says to contact Adobe? I recommend you do that. (This is a community forum, NOT the way to contact Adobe).