I want to cancel my subscription. The directions take me in a loop.

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I want to cancel my subscription

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Anonymous

Hi mswonderful1

Is there a particular issue that we can help you with?

Regards,

Florence

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Mswonderful1Author

Participant

My account was suppposed to be canceled and told it was cancelled but still noticing charges. Please reverse the charges and cancel the account like I asked

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mytaxsite

Inspiring

Mswonderful1 wrote:

My account was suppposed to be canceled and told it was cancelled but still noticing charges. Please reverse the charges and cancel the account like I asked

I suggest to to this link:

Select Creative Cloud (this is the first item on the page)

Select Membership, Account Payment as shown in this picture:

Then select Cancel your Membership as shown in this picture:

Follow the onscreen instructions.

Good luck.

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