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April 17, 2013
Question

I want to change a file that I paid for. Why will it not work?

  • April 17, 2013
  • 1 reply
  • 515 views

Hi

I paid for a subscription to change PDF files to word documents.

I cannot change it because I am getting a message saying my subscription has expired, yet I just paid for it.

I would like you to fix it please

    This topic has been closed for replies.

    1 reply

    Rave
    Participating Frequently
    April 17, 2013

    Hi PheeFab,

    I checked your account and found that the subscription for Export PDF is active.

    Please try from a different browser and check.

    Makse sure you are logging on to : https://www.acrobat.com/exportpdf/en_GB/convert-pdf-to-word.html