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luis_gonzagabr
Participant
May 10, 2015
Question

I want to convert a PDF to Word but after click on CONVERT button a window appear and disappear and nothing happens... No error messages are issued! What is happen?

  • May 10, 2015
  • 2 replies
  • 303 views

What could be wrong? May be a document protection? In that case, there is not a error message to show me that?

    This topic has been closed for replies.

    2 replies

    RahulTyagi_
    Participating Frequently
    May 14, 2015

    Hi luis_gonzagabr,

    How exactly did you tried converting the file?

    Did you tried converting via web interface : cloud.acrobat.com/exportpdf

    Regards,

    Rahul

    pwillener
    Legend
    May 11, 2015

    Try to Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]