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Participant
March 26, 2018
Answered

I want use 'save as' to save the document under another name, I get a white screen and I can't save it.

  • March 26, 2018
  • 1 reply
  • 560 views

I have a Mac. I can open pdf's, but whenever I want use 'save as' to save the document under another name, I get a white screen and I can't save it.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Inekev,

    In order to get this white screen issue resolved, you need to make certain changes to the application's preferences settings.

    Here is a forum thread "Save As" box is blank  where similar issue has been discussed and resolved.

    You may follow the suggestions and let us know if that helps you too.

    If it doesn't, then we would look into this further.

    Regards,

    Akanchha 

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    April 4, 2018

    Hi Inekev,

    In order to get this white screen issue resolved, you need to make certain changes to the application's preferences settings.

    Here is a forum thread "Save As" box is blank  where similar issue has been discussed and resolved.

    You may follow the suggestions and let us know if that helps you too.

    If it doesn't, then we would look into this further.

    Regards,

    Akanchha