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tkhammond
tkhammond
Participant
July 21, 2014
Question

I was able to download combined PDF's until today.

  • July 21, 2014
  • 1 reply
  • 433 views

I'm no longer able to download combined PDF as of today.  I don't believe anything has changed on my system.  I can see a message flash (very briefly) at the lower left corner of my screen which says:  waiting for files.acrocomcontent.com  I have tried to look up that message in the forum but don't find anything.  Can someone point me in a direction to troubleshoot this.?

Thank You,

Teresa

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    July 22, 2014

    Hi Teresa,

    Are you files stored on Workspaces (the legacy Acrobat.com site)? Please try clearing your browser cache and try again. I just logged in myself to make sure everything is A-OK with the site, and had no trouble downloading. You may also want to try using a different web browser, to see if you have better luck with that.


    Best,

    Sara

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