Skip to main content
Participant
Mar 9, 2015 12:05 PM UTC
Answered

I wish to cancel my ExportPDF annual plan

It kept asking me to go to the contact us page, and then says I should choose still need help.

After that the page goes back to contact us page. It's like repeating every step.

ALL I need is to CANCEL the plan NOW!!!!!

Thank you!!!

This topic is closed to new replies. Start a new post to keep the conversation going.
RahulTyagi_
RahulTyagi_Correct answer
Participating Frequently
Mar 10, 2015 5:54 AM UTC

Hi yifengw18093194,

You need to click the big blue button labelled as 'Still need help? Contact Us' and then you can either choose phone support or chat support, and i am sure you will be assisted.

Please let me know if you face any issue.

Hope that helps

Regards,

Rahul

1 reply

RahulTyagi_
RahulTyagi_Correct answer
Participating Frequently
Mar 10, 2015 5:54 AM UTC

Hi yifengw18093194,

You need to click the big blue button labelled as 'Still need help? Contact Us' and then you can either choose phone support or chat support, and i am sure you will be assisted.

Please let me know if you face any issue.

Hope that helps

Regards,

Rahul

Translate