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Participant
June 29, 2018
Answered

I wish to convert a PDF to Word, I have paid for this plan 24 hours ago and it appears in my plan BUT when I try on a document it takes me to the pay up page every time!

  • June 29, 2018
  • 1 reply
  • 480 views

I wish to convert a PDF to Word, I have paid for this plan 24 hours ago and it appears in my plan BUT when I try on a document it takes me to the pay up page every time?

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Correct answer Test Screen Name

Most common cause: paying for Acrobat Pro but still using Acrobat Reader. It will take you to the payment page FOREVER. Don't use Reader if you subscribe to Acrobat. Do use Reader if you subscribe to PDF Pack though. Very confusing.

1 reply

Test Screen NameCorrect answer
Legend
June 29, 2018

Most common cause: paying for Acrobat Pro but still using Acrobat Reader. It will take you to the payment page FOREVER. Don't use Reader if you subscribe to Acrobat. Do use Reader if you subscribe to PDF Pack though. Very confusing.