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Big Nana June1950
Participant
August 2, 2014
Question

I would like to remove my Adobe account

  • August 2, 2014
  • 1 reply
  • 343 views

I had to Echosign documents as did my husband, it was a nightmare trying to get both signatures together on the document. We are not brilliant with computers and found it extremely stressful. I ended up scanning the document with both signatures and sending as an attachment! I now find out that I have signed up for a free trial which I DONOT want! Please can you remove me from your trial offer.


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    1 reply

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    Sara_Forsberg
    Inspiring
    August 3, 2014

    Hi big nana june1950,

    We certainly don't want Adobe software to stress people out! I'm sorry that wasn't the best experience for you.

    I don't have access to remove your Adobe ID (which I assume you set up to start the free trial). However, that can be taken care of easily by a Customer Service agent. If you click Still Need Help? Contact Us at the bottom of this document Contact Customer Care,  you'll find both Chat and phone options.

    Best,

    Sara

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