I wrote a book and it was somehow converted to PDF. I am unable to find the Word version. I just purchased your services and converted my book back to Word. Unfortunately, the formatting is off and the watermark I placed in the original document will

I wrote a book and it was somehow converted to PDF. I am unable to find the Word version. I just purchased your services and converted my book back to Word. Unfortunately, the formatting is off and the watermark I placed in the original document will not go away on the converted document.