If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

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This is what I am getting when I try to open any PDF files, "If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document." I have an Adobe PDF package, so don't know why it is not working

PDF Pack

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Test Screen NameCorrect answer

Legend

You need to use Adobe software. Your browser (such as Chrome or FireFox) can't do this. Download the PDF file, open it in Acrobat Reader.

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confidenceatakro

Participant

i have the same issue

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confidenceatakro

Participant

My pdf cant open with adobe. I have tried different browsers but not working.

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Bernd Alheit

Community Expert

Don't use a browser. Open the file in Adobe Acrobat.

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rael24016034

Participant

I have the same problem. It seems to be a bug with Adobe PDF. I use both PDF reader and PDF pro updated to the latest version of CC and nothing. Same dumb message. I've seen threats everywhere so the probme is massive. What a waste.

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Bernd Alheit

Community Expert

How have you downloaded the PDF file?

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AditiM

Participant

I have the same problem but opening the downloaded file on Adobe Reader or Pro DC doesn't work. The person who filled in these files (forms) can open them on his laptop Adobe reader. So bizarre. Can anyone help?

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Test Screen Name

Legend

Please show a screen shot which shows this message in the Acrobat/Reader window. (Show the whole window, not just the message). Also, if you download the PDF file you must DOWNLOAD it not use other tricks like print-to-PDF.

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Scott5C47

Participant

I am having this problem too. Can someone please help? Here is a screenshot. I followed all instructions to download the file, open Adobe Reader, then open the file. Others can open the same file successfully.