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V
violatia
Participant
October 27, 2014
Question

Illegible concersions from PDF to Word

  • October 27, 2014
  • 1 reply
  • 364 views

My pdfs recently converted to docx format in Word for Mac (runing Yosemite)  are in unreadable characters. Does anyone have an idea of how to reproduce these files so they can be cut and pasted? Otherwise this $23 a year is going to be a big waste. ThanksMy pdfs recently converted to docx format in Word for Mac are in unreadable characters. DOes anyone have an idea of how to reproduce these files so they can be cut and pasted? Thanks!

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1 reply

A
Anonymous
October 27, 2014

Hi violatia,

Would you send your PDF document to dim86501@adobe.com as an email attachment? 

I will check it from my end.Please add the link to this forum post for reference.

Regards,

Florence

A
Anonymous
October 29, 2014

Hi violatia,

Thank you for sharing your PDF document with us.

We will take a look at your PDF document and get back to you.

Regards,

Florence

A
Anonymous
October 29, 2014

Hi violatia,

I was able to replicate the issue at my end.

It seems to me that the issue is with the way the pdf has been created.

Pdf file is created through third party kindly refer this link:http://helpx.adobe.com/acrobat/kb/support-policy-pdf-files-created.html

Regards,

Florence

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