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Participant
October 15, 2025
Answered

Im trying to use the redacted tool and it is telling me tools still getting updated

Why is this button not working?

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 16, 2025

Hi s_8623,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try once to repair the application's installation. In Acrobat, go to Menu > Help > Repair Installation.

If that does not help, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/43pOlB1).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/43nhVae;

 

Let us know how it goes.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 16, 2025

Hi s_8623,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try once to repair the application's installation. In Acrobat, go to Menu > Help > Repair Installation.

If that does not help, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/43pOlB1).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/43nhVae;

 

Let us know how it goes.

 

Thanks,

Meenakshi

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