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Participant
October 15, 2025
Répondu

Im trying to use the redacted tool and it is telling me tools still getting updated

Why is this button not working?

Meilleure réponse par Meenakshi_Negi

Hi s_8623,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try once to repair the application's installation. In Acrobat, go to Menu > Help > Repair Installation.

If that does not help, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/43pOlB1).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/43nhVae;

 

Let us know how it goes.

 

Thanks,

Meenakshi

1 commentaire

Meenakshi_Negi
Legend
October 16, 2025

Hi s_8623,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try once to repair the application's installation. In Acrobat, go to Menu > Help > Repair Installation.

If that does not help, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/43pOlB1).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/43nhVae;

 

Let us know how it goes.

 

Thanks,

Meenakshi