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loujea
Participant
Dec 12, 2014 9:10 PM UTC
Question

Impossible convertir PDF en Word !!! erreur tentative d'accès service !!

Je viens d'acheter le service en ligne Adobe pour conversion PDF en Word et on m'affiche : "une erreur est survenue lors de la tentative d'accès au service"

Et je n'ai pas de conversion !!!

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3 replies

Inspiring
Dec 12, 2014 9:21 PM UTC

Hi loujea,

I've checked your account, and it looks like you've already canceled your subscription. I'm sorry that it didn't work out for you.

Best,

Sara

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loujea
loujeaAuthor
Participant
Dec 12, 2014 10:20 PM UTC

I cancelled only the automatic renewal on 15/12/2015 !!!

Best

Louis

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Inspiring
Dec 12, 2014 10:29 PM UTC

Yes, I see that! You'll be able to use your subscription until the next billing period.

So, if you'd like to continue using the service, let's see what we can do about that error message. Please see: "Error occurred when trying to access this service" when logging on to Acrobat.com

Best,

Sara

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