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DarrylT
Participant
Mar 25, 2015 1:41 AM UTC
Answered

Installed PDF converter to word to IMAC Yosemite but get error message " An error occurred while trying to access the services. What next? Do I need microsoft word installed on IMAC?

Do I need to install microsoft word?  See Subject.

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    Sara_ForsbergCorrect answer
    Inspiring
    Mar 25, 2015 3:43 PM UTC

    Hi darrylt,

    The error you describe can occur when you try to access ExportPDF from Adobe Reader. If the error persists, please try logging in directly to the ExportPDF web interface at https://cloud.acrobat.com/exportpdf using a supported web browser (see System Requirements | Adobe Acrobat Pro and Online Services).

    Please let us know how it goes.


    Best,

    Sara

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    2 replies

    Sara_ForsbergCorrect answer
    Inspiring
    Mar 25, 2015 3:43 PM UTC

    Hi darrylt,

    The error you describe can occur when you try to access ExportPDF from Adobe Reader. If the error persists, please try logging in directly to the ExportPDF web interface at https://cloud.acrobat.com/exportpdf using a supported web browser (see System Requirements | Adobe Acrobat Pro and Online Services).

    Please let us know how it goes.


    Best,

    Sara

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    pwillener
    pwillener
    Legend
    Mar 25, 2015 6:45 AM UTC

    You don't need Word to convert, but you may need it to view your converted files later.

    [topic moved to Acrobat.com Services forum]

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